Privacy Policy

How the information you share with JamesMedic is collected, used and protected.

Last updated August 2026

JamesMedic does not sell, rent, or trade your personal information to third parties for marketing purposes.

01

Scope Of This Policy

This Privacy Policy explains how JamesMedic collects, uses and protects information when you visit the website, create an account or submit a request. Using the site means you accept the practices described here.

02

Information Collected

JamesMedic collects only what is needed to answer your Medicare questions and keep the site running.

  • Contact details such as your name, email address and phone number
  • Account details such as your login email and encrypted password
  • Health related details you choose to share, such as doctors, medicines and pharmacies
  • Messages you send through the contact form
  • Basic technical data such as browser type, device and pages visited
03

How Information Is Used

  • To prepare plan comparisons and written summaries for you
  • To reply to questions and follow up on requests
  • To send the text messages or emails you have agreed to receive
  • To keep the site secure and working properly
  • To meet legal and regulatory obligations
04

Text Message Consent

Phone numbers collected for text messaging are used only to send the messages you agreed to on the sign up form. Text message opt in data and consent are never shared with third parties or affiliates for their own marketing. You can reply STOP at any time to end texts or HELP for assistance.

05

When Information Is Shared

Information is shared only when it is needed to serve you or when the law requires it.

  • With service providers that host the site or deliver email, all bound by confidentiality duties
  • With an insurance carrier, only when you ask for help enrolling in a specific plan
  • With authorities when disclosure is required by law or needed to protect rights and safety
06

Cookies And Similar Tools

The site uses cookies to remember preferences, keep you signed in and understand how pages are used. You can block or delete cookies in your browser settings, although some features may not work as intended without them.

07

How Information Is Protected

Reasonable administrative, technical and physical safeguards help protect your information from loss, misuse and unauthorized access. No online service can promise complete security, so please choose a strong password and keep it private.

08

How Long Information Is Kept

Information is kept for as long as your account stays open, or as long as needed to provide guidance, meet legal duties and resolve disputes. After that, it is deleted or made anonymous.

09

Your Choices And Rights

  • Ask to see the personal information held about you
  • Ask for corrections to anything that is inaccurate
  • Ask for your account and information to be deleted
  • Opt out of promotional texts and emails at any time

Requests can be sent using the contact details at the end of this policy.

10

Privacy For Children

The site is meant for adults exploring Medicare coverage. It is not directed at children, and information from children is not knowingly collected. If such information is discovered, it is deleted promptly.

11

Changes To This Policy

This policy may be revised as practices or laws change. The date at the top of the page reflects the latest version, and continued use of the site after a change means you accept the updated policy.

12

Contact Information

Questions about this policy or your information can be sent using the details below.